How to Care for your Jewelry
Mixed metal jewelry can be treated the same as sterling silver jewelry. Just as silver tarnishes; copper and brass will “patina” with time. We seal each piece of jewelry with a light wax coating to help seal in the finish, however moisture in the air, an individual’s body chemistry, and other chemicals can speed up the natural process. To help prevent or delay your piece from tarnishing, we recommend storing it in a sealed plastic bag away from moisture. Use a jeweler’s polishing cloth to brighten the metal.
Lost one earring? Do not fret! I am happy to make you a matching mate. Share a picture of the earring to help jog my memory and we’ll get the conversation started. Charges for the mate are usually half the cost of the original pair, plus any shipping necessary.
Jewelry, no matter how well made, is subject to wear and tear and naturally needs repairing over time. If you’ve had your piece for less than 6 months we will happily do any repairs needed free of charge. After 6 months, we may ask for a nominal fee when making repairs to cover necessary materials, labor or shipping costs.
Clients should walk away happy, most do and return again. If for whatever reason you are unsatisfied with your piece of Ashley May Jewelry, please get in touch as soon as you can. Situations are few and given the personal nature of jewelry, I believe should be dealt with on a case by case basis
Custom Work is a wonderful way to connect and create a wonderfully personal piece of jewelry. I work closely with clients to create a piece uniquely suited for them. Custom work starts at $250 and usually can run 30% - 50% more overall than a similar piece that is already produced. If you have something in mind simply email me to get the conversation started.